Cheshire County Water Polo and Swimming Association




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ASA Swim Line

Swim Line

Swim Line is a confidential telephone service for anyone who is involved in swimming who thinks that a child may be at risk. It can be used by swimmers, helpers, parents – anyone who is concerned about the welfare of a swimmer.
Swim Line is run with the assistance of the NSPCC Child Protection Help Line.

What happens when you ring?

When you ring you will hear a recorded message. You will be asked if you need to speak to someone urgently – in which case you can press a number and be transferred to the NSPCC Child Protection Help Line. If you would prefer to speak to someone who understands swimming you can leave a number and a suitable time for one of the ASA Child Protection Group to ring you back (They are members of swimming clubs who work in child welfare as a profession and have volunteered to help in this programme).
Either way, you will be able to speak to someone who is a trained counsellor. They will be able to give you advice and if there is an issue which causes concern they can act to help protect the child.
 

Swim Line Facts

Swim Line calls are free.
Calls do not appear on an itemised bill (unless the call is made from a mobile phone).
Swim Line does not use the 1471 code or any other call return or call display facility.
If you leave a message we aim to ring back during the next working day.
If you call over the weekend we aim to contact you on Monday.

Contact Details

  • Swim Line 0808 100 4001
  • NSPCC Child Protection Help Line 0808 800 5000
  • NSPCC Text Phone 0800 056 0566
  • NSPCC Child Protection Help Line Website


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